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The COVID-19 outbreak has created a number of challenges for businesses, whether it is dealing with staff shortages or having to focus available resources on critical areas such as cash flow needs. 

In our recent webcast on tax function operational resilience, we discussed how businesses have had to make rapid decisions and implement short term fixes to deal with these extraordinary times. 

Some of the specific issues many organisations are facing include:

- key person dependencies,

- concerns about risk and quality and the potential to damage the reputation and brand of a business,